WW
Willem W
1 reviews | Active since Feb 2015
23 Oct 2015, 09:53
Holding on for hours
Is Capitec becoming just another bank where you are requested to hold on for hours on end, listening to \calming music".<br> <br> First of all the nature of the querie was recorded incorrectly"
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Capitec Bank's replyOfficial
23 Oct 2015, 11:30Hello Willem5705,
Please accept our apologies for the poor service experience you had!
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply23 Oct 2015, 11:30
Official
Hello Willem5705,
Please accept our apologies for the poor service experience you had!
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Nazeemah de Vries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank