kM
kabelo M

1 reviews | Active since Jun 2019

04 Jun 2019, 09:58

Hold on my account

My account was put on hold for over three months now pending investigation. How long will this go on for? I have funds in my savings account which i cannot even access. Fix this mess, I demand my money bac****!! my hard earned money!!!!

0
Replies (3)
Capitec Bank
Capitec Bank's reply04 Jun 2019, 11:01
Official
I acknowledge your posting, and have referred it to Candice Sait for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply18 Jun 2019, 08:13
Official
Good day Mr Mathibela

As per our telephone conversation, kindly note that the matter was resolved in your favour.  

Once again our sincere apologies for any inconvenience the matter may have caused you. 

Kind regards
Complaint management
kM
kabelo M's update18 Jun 2019, 09:09
Reviewer Update
All is well now. Thank you