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Boinelo G

1 reviews | Active since Jul 2020

21 Jul 2020, 11:42

Hight charges

Dear Capitec your charges are actually high. On Saturday I withdrew R150 and I got charged R8 And your sms notification is over R1 Basically considering moving to another bank

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Replies (2)
Capitec Bank
Capitec Bank's reply21 Jul 2020, 12:15
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply28 Jul 2020, 08:28
Official
Good day Boinelo G

I have attempted to contact you on a few occasions to no avail.

Please be advised the matter has been resolved on our side and an email has been sent.
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank

Best regards,