Highly Irate

Capitec bank has done it again,making promises yet again and not deliver.I wrote a review in the last two weeks about Capitec bank as my Funeral policy lapsed because of negligence and selfishness of one of their employees, they got in contact with me and promised to have the matter sorted out by Tuesday this week for the latest but I have not heard a word from Nicole Windvogel the Manager from the Grand central branch.I am not surprised though because she was the one making excuses for her employee Clint Van der Broek who deliberately cancelled my Funeral policy because he wanted me to sign up for a new one so he may benefit from that,Cruel and selfish man who cared less of the impact this will have should something happen to one of my loved ones.I am highly irate and I will not rest until justice is served.