Highly disappointed... Ya'll are ********

I recently had an encounter with capitec, where I was ****med money, went to capitec looking for help and they asked that I go open a case of ***** by the SAPS which I did.. They told me it would take about two weeks for them to get back to me.

Now I wake up to an email stating they cannot help me as the funds have been utelized! Point number one, what was the point of ya'll asking that I open a case when your ****** useless in handling the matter? The time taken for the investigation was obviously too long for the person to relax and spend my money.

This now makes you guys look as though you are working with ****** as you are the number one which has got hackers that you yourselves cannot explain to your clients. The purpose of me opening a case was so that you can help me trace the person responsible and do a background check on the person.. But hey ya'll put money first before your actual clients.