GA
Geraldine A

1 reviews | Active since Jan 2021

07 Jun 2021, 15:03

Highly disappointed

I'm so disappointed in Capitec bank I've been a client for 5 years and I called today to reverse my personal loan with them as I am currently on maternity and I'm due now and I do not have the money stating that I have only 2 months left a on my personal loan with them and that I will be finishing the loan in the next month I only need the money now to assist with what I need and there is no way Capitec is able to assist I mean if they can't even help u being a client for so long and atleast assisting by reversing your debit once when u in need what's the use ..highly disappointed

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Jun 2021, 15:43
Official
 Good day Geraldine
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 
 Kind regards Capitec Bank