ZM
Zandile M
1 reviews | Active since Jun 2019
14 Aug 2019, 08:01
Highly disappointed
Terrible customer service I received at Gateway Capitec bank when I went to enquire about my bank statement Absa life has been double debiting my account and they claim Capitec bank was rejecting debits,saying insufficient funds even though there was money in my account This bank is really terrible to me
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Replies (2)
Capitec Bank's replyOfficial
14 Aug 2019, 09:16I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply14 Aug 2019, 09:16
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
ZM
Zandile M's updateReviewer Update
14 Aug 2019, 09:28Always promise 5 working days,but nothing is ever done????
ZM
Zandile M's update14 Aug 2019, 09:28
Reviewer Update
Always promise 5 working days,but nothing is ever done????