TN
Tafadzwa N
1 reviews | Active since Oct 2020
22 Dec 2020, 08:27
Highly annoying experience with Capitec
I am experiencing the same annoying issue I had with Capitec not so long ago. I've just purchased airtime (Tue 22 Dec) for myself using Capitec's mobile app and the money has been deducted from my account but the airtime is not reflecting in my airtime balance. I had the exact same issue previously with Capitec and find myself highly annoyed. Can Capitec please tell me why this keeps happening. All I want is the airtime I purchased. What is the issue with Capitec's mobile banking and why cant it be solved?
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Capitec Bank's replyOfficial
22 Dec 2020, 08:51Good day Tafadzwa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Dec 2020, 08:51
Official
Good day Tafadzwa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank