HIGHLY ANNOYED

I had a personal loan with Capitec Bank in 2017. I was then handed over to DCM last year for non payment on the account. I then contacted them to pay the full amount, which was settled in July last year.

I recently received a call and a SMS from Blake and Associates stating that I was handed over to them for an outstanding amount on my Capitec Account, which is impossible as I had paid DCM the FULL AMOUNT in July 2019. I was then asked if I had the original deposit slip for the payment, which I have lost in the process of moving.

Clearly there is no communication done here. I went to the branch today to find out what the issue was and I was given a contact number that does not even ring, so I am unable to get clarity about the payments that I have clearly made.

Capitec is one of the worst banks in South Africa and I WILL be telling all my friends, family and everyone that I know to stay away from Capitec so that I can save them the embarrassment of dealing with such a useless banking company.