High Risk Capitec banking App

I sent money via app, 30 Sep. 2022, R586.00 to someone. I used cell number, initial and name. All the information was saved and was under the impression that the money will go to a different person. My surprise here, is how the bank fail to match a cell number to customer? Why is doesn't reject if the registered number on Capitec's system does not match the name entered? I was told once the number exist and link to the customer payment will go through. It doesn't matter whether it's a wrong person. What kind of risk is this? Why your system does not reject if information, name added as beneficiary does not match the number on your system? When I asked, I was told a as the number exists on the system, payment will go through. It doesn't matter whether the name is infact for that number. I am still shocked. I never expected this kind of negligence in the part of the bank that claim best customer service. As long as Capitec benefit on the transaction, it doesn't matter. The Consultant I spoke to told me to go to Court as this is a civil matter, and the bank is not involved. Clearly they can see that the name is different from the number and this was a genuine mistake and they should help recover that money. I was told I am on my own here. It's my loss. I don't believe such attitude exists in the banking sector. How many people are falling victims due to lack of control on your system?