bM
bridgette M

1 reviews | Active since Feb 2019

17 Jun 2020, 08:23

High installment

I have credit facility,

The installment is high but the term is long of which it doesn't make sense,

Last week Friday the consulted called me to reduce it cause it didnt make sense,

It hasn't changed on my app and I'm worried because they might deduct the high installment.

0
Replies (2)
Capitec Bank
Capitec Bank's reply17 Jun 2020, 10:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
bM
bridgette M's update19 Jun 2020, 16:13
Reviewer Update
Capitec,your consultant promised to get back to me by Friday...

But I still haven't heard anything from you!!!!!