RB
Ramarwaneng B

1 reviews | Active since Jan 2016

02 Apr 2020, 14:32

HIGH FEES

It's common knowledge that people open accounts at Capitec, hoping to save on bank fees. My simple account with them shouldn't cost me so much like now. Looking only at Feb and Mar the picture is different. How do you explain a R9.00 withdrawal fee for R140 vs R8.00 fee for R190 ? In between these are 0.40 notification fee every time there's movement on your account. I only observed 2 mth and I'm convinced that were I to look at other mths it could be worse.

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Apr 2020, 14:41
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply03 Apr 2020, 09:42
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank