pN
portia N

1 reviews | Active since Apr 2020

13 Jul 2021, 09:36

HIDEN RATES AND UNGRATEFULL BANK THATS QUICK TO GARNISH AND TAKE PEOPLE ASSETS BUT DENYING PEOPLE TO MAKE ARRAGEMENTS.

due to this pandemic that we facing as a whole country from last year...and capitec is one of bull **** with no conscious to understand us with our request. i am willing to pay the loan but however they denying me arrangements they want to take peoples assets with this if i take an initiative to call them to make an arrangements than not paying at all still they telling me that i have to pay full amount. people lost their jobs everyone is affected but with me being loyal and make a difference seems to be not enough where else they have so many rates that they **** about cause.

this is unacceptable and i have rights as a south African citizen and not saying am not paying anything but half of what is expected but still they not great full. they quick to garnish us and take all our assets. no one planned this pandemic .

ungrateful

0
Replies (3)
Capitec Bank
Capitec Bank's reply13 Jul 2021, 09:38
Official
Good day Portia

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards

 Capitec Bank
pN
portia N's update13 Jul 2021, 09:46
Reviewer Update
we all aware that this pandemic did not affect myself only but everyone , hence i have said to the agent currently i can be able to this much which it wont be permanent but still she denied me saying my request than not paying at all. you guys a quick to take peoples assets and garnish then yet you call yourselves peoples bank .
call me on ***
Capitec Bank
Capitec Bank's reply15 Jul 2021, 11:55
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank