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1 reviews | Active since Jul 2016
17 Jun 2021, 13:02
Hi my name is Nonkululeko Duma I am a client at Capitec and unhappy with their updated app as it does not cater for people with low vision
Hi my name is Nonkululeko Duma I am a client at Capitec and unhappy with their updated app as it does not cater for people with low vision. I have a condition called retinitis ***mentosa and felt so small when I couldn't verity an authorisation question sent via app by one of their consultants when I phoned this morning.
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Replies (1)Capitec Bank's replyOfficial
17 Jun 2021, 13:10Good day Nkuli
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Jun 2021, 13:10
Official
Good day Nkuli
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
