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1 reviews | Active since Jul 2016

17 Jun 2021, 13:02

Hi my name is Nonkululeko Duma I am a client at Capitec and unhappy with their updated app as it does not cater for people with low vision

Hi my name is Nonkululeko Duma I am a client at Capitec and unhappy with their updated app as it does not cater for people with low vision. I have a condition called retinitis ***mentosa and felt so small when I couldn't verity an authorisation question sent via app by one of their consultants when I phoned this morning.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Jun 2021, 13:10
Official
Good day Nkuli

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank