Hi I transferred money from my FNB account to Capitec account for my aunt this morning, however when she went to withdraw, the money is not reflecting in her account, I want to know what happened and demand that they give it to her before the close of bus

Hi I transferred money from my FNB account to Capitec account for my aunt this morning, however when she went to withdraw, the money is not reflecting in her account, I want to know what happened and demand that they give it to her before the close of business, attached is a screenshot of the payment, Capitec is not trustworthy. I transfer the same amount every month now they say I must come to give them clarity, what nonsense is that, I my money period