JR
Johanna R
1 reviews | Active since Jul 2023
22 May 2024, 11:04
Hi I just want to wa...
Hi I just want to warn my Capitec policy holders to please take a screenshot of your lapse date as they are disputing it, also check your banking app by your profile for your number if it is the correct 1 My app stated that my policy will lapse 29 May and the number on my profile I do not know so I never received any message, now I am sitting with a loss and they say I am not covered please check my peopl as I do not wish this on anyone.
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Capitec Bank's replyOfficial
22 May 2024, 11:14Good day Johanna
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply22 May 2024, 11:14
Official
Good day Johanna
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.