HM
Hope M
1 reviews | Active since Sept 2022
29 Sept 2022, 09:19
Hi HelloPeter I want to lay a complaint to capitec
Hi HelloPeter I want to lay a complaint to capitec.
Capitec blocked my account on the 22nd September regarding the transfer I got from a friend using ABSA Bank. The friend used wife's phone to transfer without telling her, she then went to report the money as ******. On 23rd of September, the issue was resolved and the wife went to ABSA to clear the misunderstanding. I contacted Capitec several times pleading with them to unfreeze my account with no luck. I really need to use the funds in my account. Please anyone assist me with this matter. Thank you
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Capitec Bank's replyOfficial
29 Sept 2022, 14:22Good day Hope
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Sept 2022, 14:22
Official
Good day Hope
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank