1 reviews | Active since May 2017

20 May 2017, 13:45

Helpline not usefull

<p>Since I used helpline.. I have never ever got help...</p> <p>When you open account 2014 and you face problem 2017. How would you remember how you filled forms when you opened account..</p> <p> </p> <p>It just doesn't make sense. And you are too far from all the branches...</p> <p> </p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply22 May 2017, 10:25
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank