Helpful even to non clients

I requested as follows - I hope all is well

"I have a very urgent request for assistance. I am applying for exemption of school fees for my 2 children and require a document stamped by the branches stating that i do not have a account with the banks. unfortunately due to the lockdown and current situation with transport and unable to get to the branches I cannot get said stamps. Without this My children will not be advanced to the next grade.

I am begging please if you could possibly just send a letter on a letter to this email stating I do not have any active account with your establishment Considering Capitec's speedy response to my request and the current crisis we are under I dont see why this would be any issue for the other banks. I would hate to go onto Hello Peter and detail how unhelpful and well uncaring the banks in SA are during the pandemic.

I AM BEGGING YOU AS THIS IS A MATTER OF EXTREME URGENCY"

Capitec is the only bank that not only rep**** but sent through a letter stating i do not have a account with them

Standard Bank, Nedbank, Absa and Postbank just plain ignored my request.