Help stop debit order abuses by Telkom

<p>I want to start by saying that I am very happy with Capitec Bank and its services. I think all banks need to be cognaissant of this complaint as it relates to debit order abuses. </p> <p>Unfortunately, Telkom SA (yes the infamous telecommunications company that marauds South African citizens) generates different account numbers when taking money from one's account. In January this year I cancelled my fixed line connection with Telkom, however the aforementioned infamous company has still been taking money off my account with the latest debit order being the 1st of July. I initially reversed a debit order in March and blocked the respective Telkom account - some months went by and I reviewed my transactions and found several entries where Telkom had taken money off my account - each from a different account number. </p> <p> </p> <p>My request: I do not want Telkom to take money off my account!</p> <p>Unfortunately, the helpful bank clerk stated that he can only block individual account numbers, however, he could not block a field (i.e. 'Telkom SA'). My request is that Capitec (and other banks for that matter) develop the technology or put systems in place where one can block a field e.g. 'Telkom SA' and not only individual account numbers. Alternatively, a system that blocks debit orders from all the account numbers that relate to one firm.</p> <p> </p> <p>I would like to keep this discussion public as to elicit Capitec's commitment to limit debit order abuses. To review my complaint about Telkom - see the following link: </p> <p>https://hellopeter.com/telkom/reviews/cancelled-my-fixed-line-6-months-ago-telkom-still-charging-me-adhoc-service-fees-charged-epitome-of-institutional-dysfunction- ********** </p>