DV
Daniel V

1 reviews | Active since Nov 2021

05 Nov 2021, 16:57

Help please

Ive been trying to buy online items but it keeps on telling me unable to process the payment due to international possessing fee (limit exceeded) theres no pointers on how to fix it and i spent over 30 on a phone call with capitec bank on a waiting line with no information till the phone just died, and i still cant purchase online

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Nov 2021, 17:57
Official
Good day  Daniel 

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:41
Official
Hi Daniel 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank