NN
Nee N
1 reviews | Active since Jul 2020
09 May 2018, 16:15
Help Please
I app**** for a loan on the 7th of May
Was informed on the 9th that my application was after pre approved unsuccessful due to affordability.
The reason why i think this happend is because all debt orders goes off on my Nedbank account, but my husbands salary is also paid to my account as we pay all together. Can i sent a detailed list of what is actually my debt and what his is. Wesley did ask wat the other income is and i told him is my husbands salary, but think all paymens was charged against my salary.
Please can someone assist.
Helpful (0)
Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
10 May 2018, 12:44Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply10 May 2018, 12:44
Official
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Best regards,
NN
Nee N's updateReviewer Update
10 May 2018, 13:35According to Wesley it does not matter if my husbands salary is paid to my account, all debt orders is deducted from me as its on my bank statement. So what now. You can check my credit report to see what is on my name
NN
Nee N's update10 May 2018, 13:35
Reviewer Update
According to Wesley it does not matter if my husbands salary is paid to my account, all debt orders is deducted from me as its on my bank statement. So what now. You can check my credit report to see what is on my name
NN
Nee N's updateReviewer Update
11 May 2018, 07:09Still no one has came back to me
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Nee N's update11 May 2018, 07:09
Reviewer Update
Still no one has came back to me
NN
Nee N's updateReviewer Update
14 May 2018, 11:04I have still no feedback regarding the complaint
NN
Nee N's update14 May 2018, 11:04
Reviewer Update
I have still no feedback regarding the complaint
Capitec Bank's replyOfficial
14 May 2018, 15:55I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply14 May 2018, 15:55
Official
I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
NN
Nee N's updateReviewer Update
14 May 2018, 16:01I would appreciate it, thank you
NN
Nee N's update14 May 2018, 16:01
Reviewer Update
I would appreciate it, thank you