HELP

Hello my name is Evelyn Ogle I went to Capitec Randburg branch on Tuesday 30th June 2015 to open up an account I had with me copy of my ID proof of residence in the form of a document posted to me by my medical aid and money to deposit into the account, I was not help due to them being offline due to load shedding in the area , Yesterday 1st of July 2015 I visited the Southgate branch with the intent to open the account I was turned away they said they can't help me with that proof of residence they require a statement of sorts for starts i don't receive statement as I don't have any account from which I'd receive a statement I currently get my salary paid into my Boyfriends account and I need to open an account urgently I don't have statements sent to me cant open accounts because I don't have a bank account <br> <br> Please help <br> Evelyn Ogle <br> ***<br>