hS
herman S
1 reviews | Active since Jan 2018
28 Nov 2018, 11:58
Hello peter complaint division unable to assist with ***** debit orders, i will have to drop Capitec and go to a safe and secure bank
my complaint lodged on the 12/11/2018 has not been resolved it seems as if it has been forgotten, the unauthorized debit order in question was once again successful and again i am liable for penalties ,
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
28 Nov 2018, 15:15I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply28 Nov 2018, 15:15
Official
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
29 Nov 2018, 12:51Good day Mr Stoop
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla Skenjana
Complaint Management Officer
Capitec Bank's reply29 Nov 2018, 12:51
Official
Good day Mr Stoop
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla Skenjana
Complaint Management Officer