JS
Jonathan S
1 reviews | Active since Apr 2013
07 Dec 2021, 09:35
Hello, hello anybody out there?
I’ve been sending emails and no one is bothering to respond to queries sent to ClientCareCentre.
to: "Carddisputes (Business Support Centre)" <***> date: 29 Nov 2021, 13:11
to: "Client Care Centre (Business Support Centre)" <***> date: 1 Dec 2021, 11:07
to: "Client Care Centre (Business Support Centre)" <***> date: 4 Dec 2021, 17:53
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
07 Dec 2021, 10:08Good day Jonathan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply07 Dec 2021, 10:08
Official
Good day Jonathan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
JS
Jonathan S's updateReviewer Update
09 Dec 2021, 11:0548h and still no call from the "designated official"
JS
Jonathan S's update09 Dec 2021, 11:05
Reviewer Update
48h and still no call from the "designated official"
Capitec Bank's replyOfficial
18 Feb 2022, 21:25Hi Jonathan
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:25
Official
Hi Jonathan
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank