Heartsore and Disappointed

Oh my word, as I entered Strand Branch just after 12, on the 17 June 2023, I approached the guy who gives the tickets, he offered to assist me at the self help screen, but he was unsuccessful, he then guided me to a whole different channel, of trying to unsubscribe myself from *****, he clearly had no idea what he was talking about, and requested I visit playstore, what does this have to do with ***** on my account, he then showed me away, and I had to drive to Somerset Mall, for professional services, finally someone who understood me, helped me effienctly, what a pleasure it was to meet this beautiful lady inside and out. Completely the opposite experience from Strand Branch just a little bit of advice,from me, Please place helpful assistants at the front line.