FMH
Frieda Merle_andre Hopper

1 reviews | Active since Apr 2023

12 Feb 2026, 10:15

HEARTLES BANK

I think I'm cursed 🤬 with Capitec as my bank .I'm a single mother that hustle I get most of my money from hollywoodbets.net and other servey companies, my life with Capitec as my bank not a pleasure.yesterday I win R2700 from hollywoodbets.net .withdrawal into one of my savings accounts at Capitec. Capitec then decided that they stopped the account and keep my money savings plan does not even reflect on my banking app I call in they said I should submit proof of income did that still nothing I have a diabetes suffering child who needs to get medication with that money .it's been 2years struggling to get a 400 that they also put on hold imagine they give me R1 interest on it every month nogal,People think twice if you have an emergency or sick child at home don't ask Any payment into Capitec account they will hold your funds back .if anything happens to my child Capitec will be responsible

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Replies (5)
Capitec Bank
Capitec Bank's reply12 Feb 2026, 10:43
Official
Good day, you are through to Mayande. I apologize to learn of the troubles you have been facing. kindly confirm when did you submit the documents?
Capitec Bank
Capitec Bank's reply12 Feb 2026, 10:54
Official
Are you still there Frieda Merle_andre Hopper
Capitec Bank
Capitec Bank's reply12 Feb 2026, 11:01
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
FMH
Frieda Merle_andre Hopper's update12 Feb 2026, 12:24
Reviewer Update
I submitted them morning hours
FMH
Frieda Merle_andre Hopper's update12 Feb 2026, 12:27
Reviewer Update
Can you please assist me I do not have 24hours to get my child medication