ST
Salome T

1 reviews | Active since Oct 2017

03 Oct 2017, 18:48

Having trouble with activating internet banking

I opened a new account yesterday and encountered trouble using the banking app. I went back to the branch today and they didnt know the problem and were not able to help!!! If I try to activate my app the sms is not sent to my phone.

0
Replies (3)
Capitec Bank
Capitec Bank's reply04 Oct 2017, 10:07
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply04 Oct 2017, 13:13
Official

Good day Ms Tlakula

As discussed telephonically, I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank

ST
Salome T's update04 Oct 2017, 22:43
Reviewer Update
Thank you