1 reviews | Active since Jul 2016
<p>so capitec decided to put my account on hold yesterday saying I did mobile banking *****, when I call the contact centre to explain what ***** I did no one is able assist me, even worse they took my money that's in there now im stuck with no money, I went to the branch today and we called group forensics and still they unable to tell me which ********** transactions have I done they say I need to bring proof to show where the money comes from...how will I show proof when people send me money via mobile banking? I want my money and want nothing to do that dishonest bank</p>
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint management
Capitec Bank
Best regards,
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