KM
Katleho M

1 reviews | Active since Jan 2020

12 Jul 2023, 07:33

Harra*****t of daily calls and smses.

Hi. Capitec bank is harrasing me every single day,they call me more than 5 times,send sms that they will hand me over,I have made arrangements of paying them R1 500 monthly and never skipped that. When I call to ask,they Told me those sms are system generated and they only encouraging me to pay i should ignore. I asked for confirmation of that the consultant transferred me to one department from another. I need confirmation of that. I will only continue paying R1 500 until I get reinstated from work. Obviously my acc will be behind cause I'm not paying the full amount, I explained that I'm no longer working. I'm sick and tired with the everyday calls and sms..

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Jul 2023, 11:45
Official
 
 Good day Katleho

We acknowledge receipt of your query and have assigned your matter to a designated official. 
You will receive further contact within the next business day. 

Kind regards 
Capitec Bank