BT
Boitumelo T
1 reviews | Active since Dec 2021
05 Jan 2023, 14:34
hard search inquiry without my consent or being even told about.
I rest my case with capitec staff members. went to open an account for son and was not happy how i was treated by their consultant and now i check my credit report a hard search enquiry was done without my consent on the 06th August 2022 and its now appearing on my credit report.i didn't ask for any type of credit and i was not even asked to be offered any type of credit.I need this hard search removed from my credit report because it was done without my consent.
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Replies (2)
Capitec Bank's replyOfficial
05 Jan 2023, 17:57 Good day Boitumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Jan 2023, 17:57
Official
Good day Boitumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BT
Boitumelo T's updateReviewer Update
16 Jan 2023, 14:06wow capitec full of lies,they say they will close my complaint because they cant get hold of me,only one call received from them and when i answered they hanged up immediately just to avoid dealing with my complaint,thats why i dont even put money in my account anymore.Their service its really bad honestly.
BT
Boitumelo T's update16 Jan 2023, 14:06
Reviewer Update
wow capitec full of lies,they say they will close my complaint because they cant get hold of me,only one call received from them and when i answered they hanged up immediately just to avoid dealing with my complaint,thats why i dont even put money in my account anymore.Their service its really bad honestly.