LB
Lucille B
1 reviews | Active since Jan 2022
24 Jan 2023, 14:16
Harassment by Capitec collections
It has been months that I have been receiving phone calls any time of the day, but several times a day for a Elizabeth Ndwandwe. It does not matter how many times I tell the persons that are calling me that I don't know this person and that I keep on telling this every day for the last few months, they keep on phoning me. Today when I asked to speak to a manager about this, I was told the manager is not available. Then I requested to have the name and email address of the manager and I was told if I have an issue I must go to any Capitec branch to lodge a complaint! How extremely arrogant that is! They phone me on my number but I must go into a branch to lay an official complaint??
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Replies (1)Capitec Bank's replyOfficial
24 Jan 2023, 15:22Good day Lucille
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply24 Jan 2023, 15:22
Official
Good day Lucille
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
