eS
ebrahim S
1 reviews | Active since Sept 2011
10 Apr 2015, 10:31
Happy with service from Call Centre Person
I just wish to thank Candice Michaels for her assistance during my application process. Even though she was extremely busy, she always managed to provide me with feedback within a decent time frame/at the time she promised and in addition, it seems like Capitec actually employ competent people to work in their Call Centres. (unlike other institutions where the agents don't even understand the purpose of their job)<br> Having worked in Call Centre previously, i know how hectic it can get so I must just say: Thank you VERY VERY MUCH CANDICE MICHAELS for your efficiency, feedback and excellent customer service/soft skills!!!
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Replies (1)Capitec Bank's replyOfficial
10 Apr 2015, 10:49Hello ebie89,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Candice Michaels and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Candice Michaels and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply10 Apr 2015, 10:49
Official
Hello ebie89,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Candice Michaels and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Candice Michaels and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
