SM
Sli M

1 reviews | Active since Jul 2018

14 Aug 2018, 12:30

Happy Ending

Thank you Capitec. A few weeks ago I had complained about the not so good service I received , one of the managers Nomfefe Wulana called me and apologized on behalf of Capitec and sorted out my problem . She really went an extra mile for me and words cannot explain how grateful I am for what she did. Capitec is blessed to have her, she made sure I don't leave the bank. Thank you cc Nomfefe from the Cape Town branch mind you I'm in Durban. Stay Blessed ?

0
Replies (2)
Capitec Bank
Capitec Bank's reply14 Aug 2018, 13:19
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Nomfefe, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank

Best regards,

SM
Sli M's update14 Aug 2018, 13:52
Reviewer Update
You welcome ?