Happy client at Suncity sunvillage branch.

While my wife had a traumatizing experience at Capitec Moruleng branch a visit to Capitec Suncity Sunvillage branch was an exact opposite of what is found in Moruleng. She went in there and produced the same documents which were produced in the Moruleng branch and without any hassle her account was opened. One is left wondering as to what rules and standards are being adhered to in the Moruleng branch of Capitec. The teller in Suncity sunvillage branch, a lady by the name of Freda demonstrated very high professional ethics and value for clients. She really deserves a pat on her back. My wife felt valued though very disappointed about the treatment in Moruleng. This service was obtained on Saturday 7 December 2024. To this date l am still waiting for answers with regards to the bad treatment in Moruleng.

The recommendation to visit a branch came from the dedicated Capitec bank complaint management division led by Mr Masson Rhode. Thank you sir. I however still want answers from the branch which closed my wife's account and who is responsible for the damages caused.

I certainly have no reservations in recommending Capitec bank Suncity sunvillage branch.