CF
Chrystal F
1 reviews | Active since Mar 2020
26 Mar 2020, 13:04
Happy client.
Yesterday I made a payment arrangement after 17:00 for the loan I have with capitec bank. Last night the full installment still went to the debit order. Today I phoned asking why did they deducted the full amount. While I made a arrangement. The lady said they debit order was already throught. I was late.The guy who was helping actually did a favour.sending my arrangement through. Now it will take 2 hours for my money the be reversed.. thank you capitec i need every bit.during the lockdown..
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Capitec Bank's replyOfficial
26 Mar 2020, 13:23Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply26 Mar 2020, 13:23
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank