TR
Thabane R
1 reviews | Active since Mar 2015
31 Mar 2015, 11:13
HANDED OVER STATUS ON THE CAPITEC SYSTEM
I had a 3 months loan with Capitec Bank in 2004, the loan was paid off and there was an amount of R15-70 which reflected on the system each time I logged on the system. Last year in March 2014 I sent an email requesting to know why is that amount appearing on the system. Mark Bruwer responded t my email on 07 March explaining that my account was handed over to MBD on the 28/01/2005, due to being in arrears and the account was settled in March 2005. I sent another email early this month and he responded as follows on the 23/03/2015: \As previously communicated
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Replies (1)Capitec Bank's replyOfficial
31 Mar 2015, 12:16Hello tramzy,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply31 Mar 2015, 12:16
Official
Hello tramzy,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
