DM
Dieketseng M
1 reviews | Active since Dec 2020
18 Dec 2020, 04:01
Handed over loan
I had a loan with Capitec bank and they handed me over without my knowledge. I am a Capitec client and my salary is paid into my Capitec account so I fail to understand why did they not notify me of my account status before handing it over. This affects my credit score with them and other banks.
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Capitec Bank's replyOfficial
18 Dec 2020, 10:43We acknowledge your review and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Dec 2020, 10:43
Official
We acknowledge your review and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,