NM
Nhlakanipho M
1 reviews | Active since Nov 2020
08 Oct 2024, 10:38
Handed over for Losing my Job
I took out a loan in 2020 and I lost my job in 2021. I went to capitec to inform them that I have lost my job. I was receiving UIF in late 2021 and 2022. I took out an insurance on the loan at capitec. I was then handed over to Ver-tex Solutions. My question is, why do we take out insurance on the loan?, if we are still handed over when an unfortunate situation of losing a job occurs. I am over R80000 in debt and I can't do anything about it.
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Capitec Bank's replyOfficial
08 Oct 2024, 11:09Good day Nhlakanipho,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply08 Oct 2024, 11:09
Official
Good day Nhlakanipho,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.