JP
Jemina P
1 reviews | Active since Sept 2019
06 Sept 2019, 10:22
Hacked account
I am really disappointed with Capitec n and i am thinking of taking my business elsewhere, my card was hacked someone purchased online with my account and 5min after i received the notification i immediately went to report it at capitec on the 11 July 2019,i was told i will received feedback in 7 days but nothing everytime i call or go to Capitec i am told that it is still under investigation i am really saddened about this my reference case is ***5.
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Capitec Bank's replyOfficial
06 Sept 2019, 11:32I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 Sept 2019, 11:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank