LL
Lana L

1 reviews | Active since Jun 2021

02 Jul 2021, 18:31

Gross Incompetence 2.0

Day 4 of Gross incompetence Dead end of correspondence with no resolve. The lack of customer urgency is appalling. I'm mute in disgust. A customer pleading for basic service "app activation" to access her banking where have you ever heard of that but Capitec. A *********** ridden bank that cannot simply banking with technology. What a paradox.

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Jul 2021, 19:40
Official
Good day Lana 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank