LL
Lana L
1 reviews | Active since Jun 2021
02 Jul 2021, 18:31
Gross Incompetence 2.0
Day 4 of Gross incompetence Dead end of correspondence with no resolve. The lack of customer urgency is appalling. I'm mute in disgust. A customer pleading for basic service "app activation" to access her banking where have you ever heard of that but Capitec. A *********** ridden bank that cannot simply banking with technology. What a paradox.
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Replies (1)Capitec Bank's replyOfficial
02 Jul 2021, 19:40Good day Lana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2021, 19:40
Official
Good day Lana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
