Grievance

Good day

My name is Xoliswa Eusilla Ntwanambi, ID *** 089.

I am not happy with capitec bank, there is a discrepancy of R 10 000 in my bank account, I went to the bank to complain about this matter I never got a satisfying response.

I received a message that I withdrew R 10 000 and it is not appearing on the bank statement.

I belive there is a mischief happened. Please find out what happened.

I will be waiting for your response

Yours Xoliswa Ntwanambi ***

My mother sent this letter to capitec about the money that they stole from my mother and they deleted yhe transaction on the system. Can you help me by putting pressure on them to resolve this.