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nerisha D

1 reviews | Active since Jun 2015

28 Oct 2024, 10:13

Greed

So sad and disappointed with capitec after banking with them for years an always being a paid up customer. Now im being forced to move to another bank after making an agreement with them that my debit date will be 31st or last day of the month as i changed jobs. So the company gives mr money for uniform on the 17th an today they decide okay lets debit instead of the 31st as per agreement. So i havent got paid as yet i had some to diwali shopping as its a big festival for us an here coms capitec an takes that money. So my point is why make agreement an no salary goes in yet im debited. Capitec is becoming very greedy as they have more clients now. Sad to say will be changing banks soon.

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Oct 2024, 12:04
Official
Hi Nerisha, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
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nerisha D's update28 Oct 2024, 12:09
Reviewer Update
Will wait