SM
Sebongile M

1 reviews | Active since Nov 2017

13 Mar 2018, 14:39

#Greatbusiness

I would like to thank Capitec bank team (Mall of Lebo) for coming back to me after lodging a complaint dd:09-02-2018.

They explained the reasons why they were experiencing problems and it was understandable.

I'm am now a happy client since the problem is now sorted. I'm glad that they take their client's complaints into consideration and try by all means necessary to resolve them ASAP.

I'm glad both ATM machines are working now.

Thank you..

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Mar 2018, 14:47
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank