Great Service from Capitec Bank
<p>I posted a customer complaint yesterday about.Capitec Bank. I had some challenges reversing an unauthorised transaction that went through from my bank account. </p> <p> </p> <p>This morning today at 12:00 a lady called me from Capitec and said she would analyze my problem and get back to me. An hour later just passed 1"oclock I received an sms that the money has been reversed. I would have like to personally thank the call centre agent. Unfortunately I forgot her name.</p> <p> </p> <p>I would like to thank Capitec for their speedy and Great service. Thank you Capitec Bank.</p>
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Carmenita Fortune, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Carmenita Fortune, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
