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MOLEBOHENG M

1 reviews | Active since Jun 2015

01 Nov 2022, 07:37

Great Service Delivery

I have had my insurance policy with Capitec Bank since 2018 and sadly for me I couldn't afford to pay it for a few months and last month I received communication from them telling me that my policy has missed 3 payments. I was extremely saddened by the news but I knew it was my fault. I then opened a new policy and One of their consultants Sherlock N****eni told me that a waiting period would not apply to the new policy as I've had my insurance policy with them for more than 2 years. This information really put my mind at ease as I now know that should anything happen to me or any of my loved ones we are fully covered. I would really like to applaud Capitec Bank for their efficient service delivery and always keeping their clients informed and in control of their daily banking. This was new to me as I've had policies with other companies and they lapsed and some I even had to surrender because I was never given full information. I would recommend Capitec Bank to anyone as I know their employees are well trained and they have their clients best interest at heart.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Nov 2022, 07:43
Official
Good day Moleboheng
 Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. 
Kind regards Capitec Bank