GREAT SERVICE : BANK STATEMENT REQUEST

I left SA late September 2018 and currently based abroad. I don't have access to their banking app anymore as I no longer have SA number. For a while I've been wondering how else can I know and see what's happening in my account until I decided to send Capitec an email explaining my situation and also requesting bank statements.

They rep**** promptly to my email and promised to call me to verify if indeed I was the owner of the account. Another email was sent again confirming the time they'll call me and indeed a lady did call and the verification was done and within 5 minutes my bank statement was sent to me.

I'm satisfied with the level of professionalism shown by Capitec staff. I can't wait to go back to SA next year and continue banking with them. I highly recommend Capitec .