Great service after trying so many times

I had a problem with trying to get the loan from Capitec which was approved in seconds but the problem was trying to get the the mandate approved or even sent to my other bank , after trying a number of times and then going to the branch in Meadowdale which I was helped by the agent called Clive who even gave up and supp**** amazing service after the fourth time trying and finding out that the problem was in fact from the other bank we finally got loan mandate approved on try number five . I would like to thank Clive for the great service and his branch manager as well .