GM
Gail M
1 reviews | Active since Jul 2017
29 Mar 2022, 14:42
Great service
Great service delivery even thou the matter is still being assessed but the response were super fast and I appreciate your service consultant Mbali from Capitec thank you for your diligence you will go far with that attitude. God bless
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Replies (2)
Capitec Bank's replyOfficial
29 Mar 2022, 18:05Good day Gail
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
Capitec Bank's reply29 Mar 2022, 18:05
Official
Good day Gail
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
GM
Gail M's updateReviewer Update
30 Mar 2022, 10:03I think I was to quick to praise Capitec but I wont take away Mbali's good work apparently they cannot verify my email but they are communicating with me via email I do not get that I am only using my app for all transactions now I cant get assisted and I am not in the country how is that making things easier for your clients. Just leaving me hanging uncertain this is not very good
GM
Gail M's update30 Mar 2022, 10:03
Reviewer Update
I think I was to quick to praise Capitec but I wont take away Mbali's good work apparently they cannot verify my email but they are communicating with me via email I do not get that I am only using my app for all transactions now I cant get assisted and I am not in the country how is that making things easier for your clients. Just leaving me hanging uncertain this is not very good