Great service

<p>I went to Capitec branch on da 01/08/17 to make an ATM deposit, something happened to that machine money got stucked waited for almost 15 min I wouldn't return, a consultant came and closed it ...out of order went inside my query was attended by Thato,took my details down and the recipient details advice that they will sort it out and call me back,few min he called me but was unable to attend his call,lunch time I went to the branch to get the feedback was told that they will investigate and might take 8 working days,was like no ways I need this to be sorted now,and immediately he picked up the phone and called who ever explained the matter at hand and within 45min all was resolved...I don't know how difficult the query was because I sat there for an hour while he was busy on the phone,,but I'm glad it didn't take 8days...Thank you Thato</p>